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How Successful Accountants are Solving the Communication Challenge How many times a week do you hear the words: ‘I didn’t get your email’? Email was once the most effective way of communicating with clients but now, they have a habit of ending up in their junk folder where they are unlikely to see them, let...
8 Tried and Tested Tips from Top Accountants on Building Digital Client Relationships Anyone running a business knows that customers need to be continually made to feel special but how can accountants afford to go the extra mile when fees are being so tightly squeezed? Successful firms that are addressing the service challenge all have...
The inspirational Amanda Watts of TwentyTwo Agency Reveals the ‘One’ Vital Ingredient in any Successful Accountant Client Relationship Amanda Watts of the TwentyTwo Agency delivered one of the stand-out presentations in the Practice Progress Workshops at Accountex this year. Her inspirational style captivated the hundreds of accountants that managed to get a seat in her sessions as she...
A lighthouse in the digital fog In today’s mobile world the smartphone is the glue that binds people and information, businesses and their clients together. Having replaced computers for internet use, two-thirds (65%) of all adults now use a smartphone to go online, according to the 2016 Ofcom report into ‘Adults’ Media Use and Attitudes’….